Privacy Policy
As of: December 2024
Data Protection at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed under this text.
Data Collection on This Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice on the Responsible Party" in this privacy policy.
How do we collect your data?
Your data is collected firstly by you providing it to us. This can be, for example, e.g.to data that you enter into a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time free of charge. You also have the right to request the correction or deletion of this data.If you have given consent for data processing, you can revoke this consent at any time for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this and other questions regarding data protection, you can contact us at any time.
Analysis Tools and Third-Party Tools
When you visit this website, your surfing behavior can be statistically evaluated. This is primarily done using so-called analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.
1.What data is processed for what purpose?
a) General website usage
When using the websites, the following technically required data is processed:
- IP address of the device used
- Name of the retrieved file
- Date and time of retrieval
- Amount of data transferred
- Notification of successful retrieval
- Browser type and version as well as the operating system you use
- Referrer URL
- Requesting provider
- Screen resolution
The processing of the described data is technically necessary to display the website to you and to ensure stability and security. The operator also evaluates this information for statistical purposes and to improve these websites, without creating personal user profiles.
The legal basis is Art. 6 para. 1 sentence.1 lit. f) GDPR. The legitimate interest lies in providing a functional and user-friendly homepage.
b) Registration / User Account
To book the services available through the my
- First name, Last name
- Gender
- Date of birth
- Residential address/Postal address
- Telephone/Mobile number
- Email address
Optionally, you can provide the following data:
- ID card number
- Insurance number (private health insurance)
- Health insurance number (statutory health insurance)
The processing of the described data is necessary for the execution of the user agreement in accordance with the terms of use stored in the registration process.
The legal basis is therefore a contract according to Art. 6 para. 1 sentence 1 lit. b) GDPR.
c) Test booking and processing
If you book a service (examination) with one of our cooperation partners (e.g., medical practices, MVZ, pharmacies, laboratories) via the my
- Information about the test provider
- Type of test
- Details of the booking person (master data, s.o.)
- Payment data
The operator uses the data to book sample collection appointments with the respective cooperation partner and makes it available to them for this purpose.
During the test execution, further test-specific information may be processed by the respective cooperation partner.
After the sample collection, the sample is sent to a laboratory commissioned by the operator for evaluation.The laboratory transmits the examination results to the operator, who makes them available to the commissioning person in their respective user account on the my
In this process, "health data" within the meaning of Art. 4 No. 15 GDPR, i.e., personal data relating to the physical or mental health of a natural person, including the provision of health services, from which information about their health status emerges, is processed.
The processing of data during sample collection and evaluation is carried out by healthcare professionals who are subject to professional confidentiality, under their own responsibility. Further information on data protection can be obtained from the respective cooperation partner.
The legal basis for processing is your explicit consent according to Art. 9 para. 2 lit. a) GDPR.
d) Contacting
The operator's offer also allows you to contact the operator. This can be done via the provided phone number or by sending an email. If you use the contact options, the operator processes your personal and contact data, such as z.B.
- First and last name
- Address
- Email address and phone number
The information you provide when contacting will be stored to process your inquiry and any subsequent correspondence.
We may process data comparable to the above-mentioned categories if necessary.
The processing of the mentioned data is carried out for the purpose of pre-contractual measures or for contract fulfillment according to Art. 6 para. 1 sentence 1 lit. b) GDPR.Additionally, the processing of the data can also be carried out to safeguard the legitimate interests of the operator based on a balancing of interests according to Art. 6 para. 1 sentence 1 lit. f) GDPR. In the event of unlawful use of this website, this data also serves to investigate potential legal violations.
The operator also evaluates this information for statistical purposes and to improve these websites, without creating personal user profiles. Data collected for usage analysis is aggregated immediately after collection, so that no conclusions can be drawn about a specific natural person thereafter.
2.Hosting, CDN, and DDoS Protection
We host the content of our website with the following provider:
Use of Shopify for the order process
For processing orders in our online store, we use the Shopify platform (Shopify Inc., 151 O’Connor Street, Ground floor, Ottawa, ON K2P 2L8, Canada). Shopify enables us to provide the store and process orders. Personal data that you provide during the order process is transmitted to Shopify and processed there. Shopify is certified according to GDPR standards and ensures an adequate level of data protection. More information on data processing by Shopify can be found here.
Hetzner
The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter Hetzner).
Details can be found in Hetzner's privacy policy: https://www.hetzner.com/de/rechtliches/datenschutz.
The use of Hetzner is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the most reliable possible presentation of our website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Order Processing
We have concluded a data processing agreement (DPA) for the use of the aforementioned service.This is a data protection contract required by law, ensuring that personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.
Cloudflare
We use the service "Cloudflare". The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter "Cloudflare").
Cloudflare offers a globally distributed content delivery network with DNS. Technically, the information transfer between your browser and our website is routed through Cloudflare's network. This enables Cloudflare to analyze the data traffic between your browser and our website and to serve as a filter between our servers and potentially malicious data traffic from the internet.Cloudflare may also use cookies or other technologies to recognize internet users, which are used solely for the purpose described here.
The use of Cloudflare is based on our legitimate interest in providing our web offering as error-free and secure as possible (Art. 6 para. 1 lit. f GDPR).
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.cloudflare.com/privacypolicy/.
Further information on security and data protection at Cloudflare can be found here: https://www.cloudflare.com/privacypolicy/.
The company is certified under the "EU-US Data Privacy Framework" (DPF).The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. For more information, please refer to the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnZKAA0&status=Active
Data Processing Agreement
We have entered into a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.
3.General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.
Notice Regarding the Responsible Entity
The responsible entity for data processing on this website is:
Bismarckstr. 10-12
10625 Berlin
represented by the Managing Director:
Dr. Daniel Werner
Hereinafter,
Email: datenschutz@probatix.de
The responsible entity is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Storage Duration
Unless a more specific storage duration is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies.If you make a legitimate request for deletion or withdraw consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special data categories according to Art. 9 para. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49 para. 1 lit. a GDPR.If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing is additionally based on § 25 para. 1 TTDSG. Consent can be revoked at any time. If your data is required for the fulfillment of a contract or for pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation based on Art. 6 para. 1 lit. c GDPR. Data processing may also occur based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR. Information on the specific legal bases applicable in each case is provided in the following sections of this privacy policy.
Notice on Data Transfer to Third Countries Not Considered Safe Under Data Protection Law and Transfer to US Companies Not DPF-Certified
We use, among other things, tools from companies based in third countries not considered safe under data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We point out that in third countries not considered safe under data protection law, a level of data protection comparable to that of the EU cannot be guaranteed.
We point out that the USA, as a safe third country, generally has a level of data protection comparable to that of the EU.A data transfer to the USA is permissible if the recipient has a certification under the "EU-US Data Privacy Framework" (DPF) or has appropriate additional safeguards. Information about transfers to third countries, including the data recipients, can be found in this privacy policy.
Recipients of Personal Data
In the course of our business activities, we collaborate with various external entities. This sometimes requires the transfer of personal data to these external entities. We only share personal data with external entities if it is necessary for contract fulfillment, if we are legally obligated to do so (e.g., sharing data with tax authorities), if we have a legitimate interest under Art. 6 para. 1 lit. f GDPR in sharing the data, or if another legal basis permits the data transfer.When using data processors, we only share our customers' personal data based on a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent that has already been given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT.IF THE PROCESSING IS BASED ON ARTICLE 6(1)(E) OR (F) OF THE GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to Data Portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done as far as it is technically feasible.
Information, Correction, and Deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipients, and the purpose of the data processing, and, if applicable, a right to correct or delete this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.
Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing applies in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you require it for the exercise, defense, or establishment of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have lodged an objection under Article 21(1) of the GDPR, a balance must be struck between your interests and ours. As long as it is not yet determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data may only be processed – apart from their storage – with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line.
If the SSL orTLS encryption is enabled, so the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If there is an obligation to provide us with your payment data (e.g., account number for direct debit authorization) after concluding a paid contract, this data is required for payment processing.
Payment transactions via common payment methods (Visa/MasterCard, direct debit) are conducted exclusively through an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Objection to Advertising Emails
The use of contact data published as part of the legal notice obligation for sending unsolicited advertising and informational materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.
4. Data Collection on this Website
Cookies
Our websites use so-called "cookies." Cookies are small data packets and do not cause any harm to your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit ends.Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to analyze user behavior or for advertising purposes.
Cookies that are necessary for carrying out the electronic communication process, for providing certain functions you desire (e.g.,for the shopping cart function) or for optimizing the website (e.g., cookies for measuring web audience) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); consent can be revoked at any time.
You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.
You can find out which cookies and services are used on this website in this privacy policy.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.
The processing of this data is based on Art. 6 para. 1 lit.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.
Inquiry via Email, Phone, or Fax
If you contact us via email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.
The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially legal retention periods – remain unaffected.
5. Analysis Tools and Advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It is solely used for the management and deployment of the tools integrated through it.However, the Google Tag Manager captures your IP address, which can also be transferred to Google's parent company in the United States.
The use of the Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on their website. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
The company is certified under the "EU-US Data Privacy Framework" (DPF).The DPF is an agreement between the European Union and the USA, designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. For more information, please refer to the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics allows the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, duration of visit, operating systems used, and the origin of the user. This data is associated with the respective user's device.An assignment to a user ID does not occur.
Furthermore, we can record your mouse and scroll movements and clicks with Google Analytics, among other things. Additionally, Google Analytics uses various modeling approaches to supplement the collected data sets and employs machine learning technologies in data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.
The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.
The data transfer to the USA is based on the EU Commission's standard contractual clauses. You can find details here: https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. You can obtain further information from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Browser Plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Data Processing Agreement
We have entered into a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads allows us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available at Google (e.g. Location data and interests) are displayed (audience targeting). As website operators, we can quantitatively evaluate this data by analyzing, for example, which search terms led to the display of our advertisements and how many ads resulted in corresponding clicks.
The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified under the "EU-US Data Privacy Framework" (DPF).The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. For more information, please refer to the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google Conversion Tracking, Google and we can determine whether the user has performed certain actions. For example, we can evaluate which buttons on our website are clicked how often and which products are viewed or purchased particularly frequently. This information is used to create conversion statistics.We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information that allows us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification.
The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.
More information about Google Conversion Tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.
The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards in data processing in the USA.Every company certified according to the DPF commits to adhering to these data protection standards. For more information, please contact the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
6. Newsletter and Email Dispatch
Newsletter Data
If you would like to receive the newsletter offered on the website, we require an email address from you, as well as information that allows us to verify that you are the owner of the specified email address and agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use newsletter service providers for the handling of the newsletter, which are described below.
Brevo
This website uses Brevo for sending newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
Brevo is a service that allows u.a the organization and analysis of newsletter distribution. The data you enter for the purpose of receiving the newsletter is stored on the servers of Sendinblue GmbH in Germany.
Data Analysis by Brevo
With the help of Brevo, we can analyze our newsletter campaigns. For example, we can see if a newsletter message was opened and which links were clicked, if any. This way, we can u.a determine which links were clicked particularly often.
Additionally, we can identify if certain predefined actions were taken after opening/clicking (conversion rate). For example, we can see if you made a purchase after clicking on the newsletter.
Brevo also allows us to segment newsletter recipients into different categories ("clustering").In doing so, newsletter recipients can be segmented by age, gender, or place of residence. This allows the newsletters to be better tailored to the respective target groups.
If you do not want an analysis by Brevo, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.
For detailed information on the functions of Brevo, please refer to the following link: https://www.brevo.com/de/newsletter-software/.
Legal Basis
Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.
Storage Duration
The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter, either with us or the newsletter service provider, and will be deleted from the newsletter distribution list after you unsubscribe. Data stored by us for other purposes remain unaffected.
After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider if necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be combined with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR).The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
For more details, please refer to Brevo's privacy policy at: https://www.brevo.com/de/datenschutz-uebersicht/ as well as https://www.brevo.com/de/legal/privacypolicy/.
Sendgrid
We use SendGrid on our website, a service for email delivery. The service provider is the American company Twilio Inc., 889 Winslow St, Redwood City, California 94063, USA.
Sendgrid processes your data u.a. also in the USA. We point out that, according to the European Court of Justice, there is currently no adequate level of protection for data transfer to the USA. This may involve various risks for the legality and security of data processing.
SendGrid is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the USA designed to ensure compliance with European data protection standards in the USA.
With the help of SendGrid, we can analyze the sending of emails. This allows us to determine whether a message was opened and which links were clicked, if any. Additionally, technical information is collected (z.B time of retrieval, IP address, browser type, and operating system). This information is used exclusively for the statistical analysis of messages. The results of these analyses can be used to better identify delivery issues.
Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time.The legality of the data processing operations carried out until the point of revocation remains unaffected by the revocation.
For more details, please refer to SendGrid's privacy policy at: https://sendgrid.com/policies/privacy/privacy-shield-certification/
Data Processing Agreement
We have entered into a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a contract required by data protection law, which ensures that the service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.
7. eCommerce and Payment Providers
Processing of Customer and Contract Data
We collect, process, and use personal customer and contract data for the establishment, content arrangement, and modification of our contractual relationships.We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to utilize the service or to bill them. The legal basis for this is Art. 6 para. 1 lit. b GDPR.
The collected customer data will be deleted after the completion of the order or termination of the business relationship and the expiration of any existing statutory retention periods. Statutory retention periods remain unaffected.
Data transfer upon contract conclusion for online shops, merchants, and goods dispatch
If you order goods from us, we will forward your personal data to the transport company responsible for delivery and to the payment service provider responsible for payment processing. Only the data necessary for the service provider to fulfill their task will be disclosed. The legal basis for this is Art.6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. If you have given your consent according to Art. 6 para. 1 lit. a GDPR, we will forward your email address to the transport company responsible for delivery so that they can inform you via email about the shipping status of your order; you can revoke your consent at any time.
Data Transfer upon Contract Conclusion for Services and Digital Content
We only transfer personal data to third parties if it is necessary for contract processing, such as to the credit institution responsible for payment processing.
Further data transfer does not occur unless you have expressly consented to the transfer.Your data will not be shared with third parties without explicit consent, for example, for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Payment Services
We integrate payment services from third-party companies on our website. When you make a purchase with us, your payment data (e.g., name, payment amount, account details, credit card number) is processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The use of payment service providers is based on Art. 6 para. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment process (Art. 6 para. 1 lit. f GDPR).Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consents can be revoked at any time for the future.
We use the following payment services / payment service providers on this website:
PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
For details, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Stripe
The provider for customers within the EU is Stripe Payments Europe, Ltd.,1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter referred to as "Stripe").
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.
You can read the details in Stripe's privacy policy at the following link: https://stripe.com/de/privacy.
8. Automated Decision Making
Data from visiting this website is not used for automated decision-making as defined by Art. 22 GDPR.
