Product Operations Lead (m/f/d)

at Probatix – the leading platform for modern laboratory diagnostics

About Us

Probatix makes laboratory diagnostics easily accessible: With our platform, we enable medical facilities, laboratories, and partners to digitally manage diagnostic processes – from appointment booking to report delivery. We connect laboratories, doctors, and patients through modern interfaces, creating more efficiency and transparency in healthcare.

To further advance our vision, we are looking for you as a Product Operations Lead.

Your Tasks

• Coordination of Laboratory Communication: You ensure that laboratory results, doctor communication, and patient data flow reliably and efficiently through our platform.

• Interface Management: Responsibility for the development, quality, and stability of API connections between Probatix, laboratory information systems (LIS), medical software, and partner platforms.

• Performance Monitoring: You measure and analyze the efficiency of our development processes (e.g., release cycles, bug fix times, deployment stability) and derive measures for optimization.

• Operational Control: Building, improving, and standardizing processes in product and platform operations to ensure scalability and reliability.

• Collaboration & Alignment: You work closely with Product Management, Tech, Customer Success, and our laboratory partners – ensuring smooth coordination.

• Quality & Safety: You support compliance with regulatory requirements (e.g., data protection, medical device regulations) and monitor data quality.

• Process and Tool Evolution: Introduction of workflows and tools to improve collaboration, ticketing, monitoring, and reporting.

This is what you bring

• Several years of experience in Product Operations, Technical Program Management, or a comparable role – ideally in healthcare, SaaS, or platform companies.

• In-depth understanding of interface architectures (REST, HL7/FHIR, API management) and IT processes in the healthcare sector.

• Strong process thinking, analytical mindset, and enjoyment in making processes measurable and optimizing them.

• Experience with project management and ticketing tools (e.g., Jira, Confluence, GitHub, Linear).

• Strong communication skills, organizational ability, and the capability to clearly present complex topics to different target audiences.

• High sense of responsibility, initiative, and a solution-oriented working style.

What we offer you

• A central role in building the leading platform for laboratory diagnostics in Europe.

• Direct collaboration with founders, product and tech teams, as well as renowned laboratory partners.

• High level of responsibility and creative freedom – your work has an immediate impact.

• Flexible work models: Modern office in Berlin + remote option.

• Attractive benefits: Urban Sports Club, team events, individual training budgets.

• An open corporate culture that thrives on transparency, courage, and genuine collaboration.

Our Core Values

• Open: Openness to new ideas and continuous improvement.
• Impactful: Focus on the essentials and creating real value.
• Proactive: Taking responsibility and acting rather than waiting.
• Bold: Courage to try new things and the willingness to learn from mistakes.
• Honest: Transparent and fair collaboration with customers and partners.

Ready to help shape the future of integrated patient journeys?
Then we look forward to your application! Tell us why you are perfect for this role and send us your resume at jobs@probatix.de.

Join us in shaping the future of healthcare – we look forward to hearing from you!